Help and Support

Please contact us with you questions and suggestions

For any inquiries or support, you can also reach us at: help@lingolugo.com

Frequently Asked Questions

How do I start practicing for my exam?

To start practicing, navigate to the exam section you're interested in and select a practice test. Follow the instructions provided to complete the exercises.

Are the practice tests timed?

No, the practice tests are not timed. If this is something you need, please let us know and we will consider adding it soon.

Can I track my results?

Yes, our tracking system allows you to visualize your progress in real-time. To enjoy this functionality, create a free account and press My progress from the user menu.

Can I use it from my mobile?

Yes! Our platform is fully adapted, and you can access it from any device. However, for the reading sections, we recommend using a desktop or laptop computer.

Can I practice Speaking?

This is a service we do not offer yet. However, we have an interactive analysis of real exams that you will find very useful to prepare and know what to say and how to say it.

Can I practice the written part?

Yes, we correct writings. We will give you a score, highlight errors, and explain what you need to study to avoid them. We will also provide you with an improved, error-free version of your own writing. This is a paid service, although we also offer an in-depth analysis of good writings from outstanding students and explain why they earn points according to Cambridge criteria.